Privacy Policy

1. Who We Are

Sir Pickle ("we," "us," or "our") operates the website sirpickle.com, the Sir Pickle Discord server, and associated trading tools and educational content. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, and username provided when you purchase a membership or create an account through Whop.
• Payment information: transaction records processed through Whop (we do not store raw card data).
• Discord information: your Discord user ID and username when you join our Discord server or connect your Discord account to your membership. Our Discord bot (SirPickle's Helper) may send you direct messages containing educational content you have opted into by joining the server.
• Usage information: page views, referral sources, and interaction data collected via standard analytics.

3. How We Use Your Information

We use the information we collect to:

• Deliver the services and content you have purchased or subscribed to.
• Send onboarding and educational content via email and Discord direct message.
• Process payments and manage your membership.
• Communicate service updates, product announcements, and relevant offers.
• Troubleshoot technical issues and improve our services.

4. Discord Bot and Direct Messages

Our Discord bot, SirPickle's Helper, operates within our Discord server. When you join the server the bot may send you a direct message containing a link to our free trading course. This message is sent once as a welcome resource. We log whether the message was delivered successfully for internal quality purposes.

We collect your Discord user ID and username solely to facilitate this functionality. We do not share this data with third parties.

5. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Whop: our membership and payment platform.
• Kit (ConvertKit): our email marketing provider for delivering educational email sequences.
• Discord: to the extent required to operate the bot and server.
• Service providers: hosting, analytics, and infrastructure providers who process data on our behalf under appropriate data agreements.

We may also disclose information if required to do so by law or in response to valid legal process.

6. Data Retention

We retain personal information for as long as your account or membership is active, or as needed to provide services. You may request deletion of your data at any time by contacting us at the address below.

7. Your Rights

Depending on your location you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us.

8. Cookies and Analytics

Our website uses cookies and similar tracking technologies to understand how visitors interact with our content. You can disable cookies in your browser settings, though some site functionality may be affected.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please reach out at: support@sirpickle.com